Please help me.....!!!

You must be using the Feedback! Don't use that!

I have been using the Tech Support/Performance!

Thank guys for all your support and love for me. Aeons Family is my "heart and soul", I couldnt going without you guys.

I decided to make a new char, Katuzi. I just created her 10 mins ago, and my char is still at Maple Island. I will remove my CB and Hermit off the guild to have this char join the guild. Hope see you soon. Im deeply apprecited all your love for me, you have touched my heart and eased my pain a lot.

Thank again guys. I love you all !!!

And the Angels do singeth

Katuzi wrote:

Thank guys for all your support and love for me. Aeons Family is my "heart and soul", I couldnt going without you guys.

I decided to make a new char, Katuzi. I just created her 10 mins ago, and my char is still at Maple Island. I will remove my CB and Hermit off the guild to have this char join the guild. Hope see you soon. Im deeply apprecited all your love for me, you have touched my heart and eased my pain a lot.

Thank again guys. I love you all !!!

i wish u a lot of luck kat:D

You'll have the support of all the Aeons (I hope they all help you... If not they will feel my wrath)

And out of curiosity, what will Kayuzi be?
Im just wondering =P


And I know your no charity case, but if you need anything, i'll attepmt to help you get it =3

(I know you still got your priest though, but I still feel like helping)

Slymeister wrote:

And out of curiosity, what will Kayuzi be?
Im just wondering =P

Its Katuzi and will be Luk CB. If Nexon makes my KanisFlower back to normal, I will convert this to Str CB.

This morning, after the 0.48 patch I went online to check my char status. Sadly, they are still not fixed ( yet?) . I am loosing hope of it ever got fixed. Well I took screen shots to show you guys what i have on her. All these items I cant transfer nor drop nor trade nor sell via FM store. I only can NPC.

There tops 3 Greeen Scarabs are Tom's donation to the guild. The bottom Greeen Scarab is the one that I accidentally picked it up from Tom. Sorry again Chief. Let me buy it so I dont feel guilty forever like this. My 3 att Pink Cape, 10 att WG, and DT. The bottom picture is what happaned when i tried to take my Yuki out for a walk. Thats the weird message I got.

Here was the reply to my inquiry regarding Kat's account, just received it yesterday (Thursday, 13th).


Greetings,

Thank you for contacting Nexon America's Customer Support team.

The issue which you are reporting was resolved and a compensation package was awarded to the players affected by the technical difficulties. Please refer to the post on the Nexon Forums as it has address your issue.

http://forum.nexon.net/MapleStory/forums/1/359394/ShowThread.aspx

Again, we are truly sorry for the issues you have suffered and we do appreciate your understanding.

Sincerely,

GM Zawmbee
Nexon America, Inc.

They all said the exact same thing to me. It was the same GM the same message and the same stupid response.

Thank you all for your love and support. You guys have done more than enough for me. Unfortunatedly Nexon will continue ignore my , Mattimeo's and my others problem. Please focus your time in training and dont waste any more time for m

My new Dit Katuzi is 63 now and she will be CB by this weekend if thing goes right. From 71-94 this time probably will take me 30 days since i have much more experience now.

Again I love you all. Thank you for everything you guys have done for me.

Kat is too pro for me.

i sent another one just now

This is mine,

Dear GM's:

Since the roll-back, my guildmate and friend KanisFlower (that's her IGN), can't make parties, drop items, or trade items.

She cant use store permits neither.

All we want is to have her account fixed, i know you can because you have done that to other players.
If my memory doesn't fails, i think she was changing her name (does that may have something to do with this issue?).

She can't use her pet, because when she "clicks" on it, a window appears saying that "The time has run out, so it can't move" but the pet doesn't appear as a doll, so how do you explain that?? we have screenshots of this for proof.

Our guild (Aeons in Bellocan), have sent you many tickets, most of them weren't even answered. Some GM's (GM Maelstrom, GM Mobius, GMKaiserDragon among others), answered the tickets, but they didn't really answered what we wanted to hear. All they say is that the problem is fixed (which is not because KanisFlower isn't in ranks yet), or that they recompensated with extra nx cash (which she can't enjoy, because she can't train efficiently, KanisFlower is a Chief Bandit, and if she can't drop mesos, she can't use her main skill Meso Explosion.) Another answer was that you need more info about the problems, well we would like to know what kind of info you need so KanisFlower herself can provide you that info.

If it helps too, few months back, she had a trouble with a stalker that mass reported and defamed her for hacking which ended up in an unfair auto-ban, you solved that problem, because you made some research and found out that she had never hacked on that account.

I would like you to research some more now to fix this problem, or if you really can't fix her account at least tell us, so we don't keep our hopes.

I know you have lots and lots of works to do, and you do the best you can to solve everything, but a constructive criticism would be that you improve your customer support, because we have been logging tickets for monthes now... and still didn't get a solid answer, it seems like you are trying to avoid this problem. This won't work, because we love her, and we will keep loggin tickets until her account is fixed or at least you give us a good reason of why you can't fix it.

Sincerely,
Cerraburu, Tomas
Buenos Aires, Argentina
12/20/2007

IGN: TomasLuther
Server: Bellocan
Guild: Aeons